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WildBlue Satellite Service Agreement Online Form
Haxtun Telephone Internet
P.O. Box 25, Haxtun, CO 80731
WILDBLUE SATELLITE INTERNET SERVICE AGREEMENT
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Your Full Name:
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Today's Date:
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Phone Number:
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Street Address:
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City:
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State:
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Zip:
Activation Services
The activation charge for WildBlue Service is $299. Activation includes professional installation, satellite modem, wiring and provisioning on the user account. The modem is warranted for one year, provided proper surge protection is in place and properly grounded. Call our office at 970-774-7611 or toll free 800-468-8087 for warranty replacement and or nonwarranty replacement cost of faulty or damaged modems. The cost of WildBlue Service packs vary by bandwidth. Please contact our office for information or to set a Site Survey Appointment. An approved AC power surge arrestor is strongly recommended to protect the satellite modem. A surge arrestor can be provided at the time of installation if needed. There will be a $25 service charge for programming service changes (decrease or increase of speed, change of email address, etc) to your WildBlue service. A $25 service charge will also be billed for service calls resulting in no fault of the WildBlue Satellite internet circuit.
Installation Services
Installation of the modem and wiring is included. Activation on one home PC is included at the time of install.
Monthly Service Fees:
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Please select the service you would like:
Value-Pack Satellite - 128 Kb Up/ 512 Kb Down - $49.95/month
Select-Pack Satellite - 200 Kb Up / 1.0 Mb Down - $69.95/month
Pro-Pack Satellite - 256 Kb Up/ 1.5 Mb Down - $79.95/month
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Desired Username:
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Password:
2nd Email:
Password:
3rd Email:
Password:
4th Email:
Password:
5th Email:
Password:
Customer System Requirements:
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System Type:
(Examples: Win9x, Win ME, WinNT, Win2000, WinXP, MAC, Linux, Etc.)
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RAM Size:
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Hard Drive Space:
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Processor:
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Eithernet Card Installed?
(Yes or No)
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USB Port Available?
(Yes or No)
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Virus Protection Installed?
(Yes or No)
WildBlue Satellite Informaion:
Since this service is an "Always On" connection, it is company recommendations that customers have appropriate firewall and virus protection on their equipment when using WildBlue Satellite Internet Service.
Free Technical Support Services:
Free, over the phone technical support at 888-559-9113. Available 24 hours, seven days a week. Connection problems related to the WildBlue broadband service connection.
File and Print Sharing Off:
File and print sharing should be turned off on your computer. If they are turned on, there is a greater risk that other users on the internet could access your computer system and/or files. By initialing here, you state your understanding of the above statement and take full responsibility for any and all damage to your computer system and/or files should you leave the file and print sharing turned on.
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Initial Here:
Surge Protection and Grounding:
Customer agrees to properly surge protect their computer equipment and any additional devices attached to said equipment. haxtuntel.net and/or Haxtun Telephone are not responsible for any conditions, outages, or problems that result due to power surges, or lack of surge protection.
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Firewall Protection:
haxtuntel.net is not responsible for any external intrusion to the customer's computer or network equipment. The customer is responsible for providing firewall protection in an effort to help prevent intrusions. Since this service is an "Always On" connection, it is haxtuntel.net's recommendation that customers have appropriate firewall and virus protection on their equipment when using haxtuntel.net WildBlue service.
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Initial Here:
Network Equipment Offered;
Broadband Routers
Wireless Routers
10/100/1000 Switches and/or Hubs
Category 5 Patch Cords
Category 5 Network Cable
Category 5 Jacks & Connectors
You must read and agree with these terms and conditions:
HAXTUN TELEPHONE INTERNET
TERMS AND CONDITIONS APPLICABLE TO WildBlue AGREEMENT
AGREEMENT
By signing the front page of this document, you the customer, agree to subscribe to haxtuntel.net. WildBlue service identified thereon, in accordance with the terms and conditions set forth below, subject to acceptance by haxtuntel.net. haxtuntel.net will give reasonable amendment to this agreement if you do not notify haxtuntel.net to cancel your service.
You agree that haxtuntel.net WildBlue service will not be used to cancel for unlawful purposes. If haxtuntel.net has reason to believe the service provided is being used for unlawful purposes, haxtuntel.net may discontinue or deny the service.
BILLING OF SERVICE
You agree to pay the amount stated on the front of the agreement by the due date shown on your monthly bill. Monthly recurring charges are billed one month in advance. Your first bill will be dated as indicated on the front of this agreement. The installation fee, any applicable equipment charges, and prorated monthly recurring charges from your date of installation to the beginning of the first month of your first bill will be included in that billing. If your installation fee and/or recurring charges are paid in advance, that amount will be credited to your first bill. You are responsible for all charges within the terms and conditions set forth in this agreement.
All bills are due and payable on or before the 20th of each month. If your payment is received after that date, a delinquent notice will be mailed to you indicating a disconnection-of-service date. If you do not pay such amounts when due, you may be billed a late payment charge up to the maximum allowed by law.
DISCONNECTION OF SERVICE
You may discontinue service upon written notification to haxtuntel.net, after which you will still be subject to payment of all applicable charges. No initial charges shall be refunded once haxtuntel.net has accepted this contract.
haxtuntel.net has the right to discontinue your service without notice if payment is more than 30 days in arrears, if you fail to honor the terms of this agreement, if you violate the rules/regulations of the Federal Communications Commission (FCC), or if you use your service for unlawful purposes.
If your service is disconnected for nonpayment of your bill, an activation fee will apply if the service is resumed. You will be liable for any costs (including reasonable attorneys' fees) relating to collection of the amounts owed.
SERVICE LEVEL AGREEMENT
Based upon network availability, haxtuntel.net WildBlue is a "best efforts" service, which can provide Up Stream and Down Stream speeds of 128kb up/512kb down, 200kb up/1.0mb down, 256kb up/1.5mb down based upon which package the customer selects. The actual speed experienced by customers may vary and depend on several factors not limited to but including customer location, the destination on the Internet, traffic on the Internet, interference with a high frequency spectrum on the customer's telephone line and other devices that may be attached to the same cable pair. No minimum level of speed is guaranteed.
haxtuntel.net is providing WildBlue service on a retail basis to the customer. The customer agrees to utilize the service exclusively and not to provide access to third parties either through "sharing" or "Resale".
Web Page HOSTING and Caching are services available with your WildBlue connection for an additional charge. Contact our office for information on these services.
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Electronic Signature:
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